TOTAL EVENTOS · ONLINE SERVICE
Website terms of use
This English version is provided for convenience only. In case of any difference, the Spanish version prevails.
Last updated: October 31, 2026.
This site is operated under the trade name Total Eventos by Naim Eduardo Martinez Dominguez. Address for legal notices: Sagitario 76, Matamoros, 22230 Tijuana, B.C., Mexico. Service is provided online; it is not an office open to the public.
These terms describe the use of the website. They do not replace the service terms the parties accept, nor do they modify contracts or agreements already signed.
Information, requests and quotes
The public information lets you learn about services and request availability. Submitting a form or opening a prefilled WhatsApp message is a request for service; on its own it does not confirm that a date, equipment or staff are reserved. Before booking, the scope, price, duration, location, travel and other applicable terms will be specified. Rights that may arise from a valid electronic acceptance are not affected.
Booking and service documents
Total Eventos documents each booking and its terms in the corresponding contract, with the acceptances and the deposit or booking condition stated. Preparing a link pending signature is not a confirmed booking. Any exceptional authorization must be expressly documented.
Review and verify the details before signing. Once the document is signed by both parties, you can download the available version. Accepted documents and their evidence are kept; a website update does not change their clauses.
Changes, cancellations and refunds
They are handled according to the applicable contract or agreement and the corresponding legal rights. This summary is for information only: it does not set new percentages, deadlines or charges, nor does it retroactively add terms to an earlier agreement. For inquiries, use our contact channels and keep your messages and receipts.
Portal, invitations and galleries
Private access is enabled according to the event and the authorized services. Protect your codes and links; anyone who receives a link can use it. Don't share documents, signatures or the client portal publicly. For your guests, use the specific links prepared for RSVP or galleries.
RSVPs, seats, photo uploads and other tools are subject to their settings and status. You must not try to access other people's events, bypass controls, upload harmful files or use the site for unlawful activities.
Materials and intellectual property
The logo, text, designs, software and materials are subject to the rights of their owners and the applicable licenses. Clients keep the rights they hold over the materials they provide. Sharing images to provide the service does not automatically authorize publishing them in Total Eventos advertising or social media.
Privacy and external services
Data processing is explained in the privacy notice. Some links open WhatsApp, maps or platforms used by the service; their use may be subject to those providers' terms. This does not remove Total Eventos' obligations.
Customer service and consumer rights
Email: info@totaleventos.com.mx. Phone and WhatsApp: 664 404 9599. Inquiries: Mondays, 9:00 a.m. to 4:00 p.m., Tijuana time (Pacific). Service coordination takes place through the agreed online channels.
You keep the non-waivable rights recognized by Mexican law and the right to go to PROFECO (Mexico's consumer protection agency) or the competent authority when applicable. These terms do not waive those rights or claim that the contract model is registered or validated by that authority.